Christian Widgets · iOS

How can we help?

Tell us what happened and we will help with widgets, reminders, purchases, restored access, saving and sharing, or privacy requests.

Contact support

Email info@prizmaly.com. Include the app version, iOS version, device model, and a short description. For purchase help, include the Christian Widgets App User ID if available and never send payment-card details.

Email Christian Widgets Support

Widgets

Open the App once after installing or updating it, choose your widget settings, then add Christian Widgets from the iOS widget gallery.

Reminders

Enable reminders in the App and allow notifications in iOS Settings → Notifications → Christian Widgets.

Premium access

Use Restore Purchases on a purchase screen while signed into the Apple Account that made the purchase.

Privacy

The App has no account, ads, or cross-app tracking. Read the product-specific Privacy Policy.

Quick answers

Frequently asked questions

My widget is not appearing or updating. What should I do?

Open Christian Widgets and keep it open for a few seconds so the App can refresh shared widget data. Confirm the widget is configured in the App, then remove and add the widget again if needed. Restart the device if iOS still shows an old widget snapshot.

I paid, but Premium is locked.

Confirm you are signed into the Apple Account used for the purchase, connect to the internet, and choose Restore Purchases on the App's purchase screen. If access remains locked, email us with the app version and approximate purchase date. Apple handles billing and refunds through reportaproblem.apple.com.

How do I manage or cancel a subscription?

Subscriptions are managed by Apple, not by Prizmaly. Open iOS Settings, tap your name, then Subscriptions, or visit Apple's subscription page. Deleting the App does not cancel a subscription.

Why did a reminder not arrive?

Confirm reminders are enabled in Christian Widgets and notification permission is allowed in iOS Settings. Focus modes, Scheduled Summary, device power state, and notification-display settings can delay or hide a reminder. Notification delivery is controlled by iOS and cannot be guaranteed.

How do I save or share a verse image?

Use the App's share controls and choose Save Image or a destination in the iOS share sheet. Allow photo-library add permission if you want the App to save the generated image to Photos.

How do I delete my information?

Use Delete Profile in the App to remove the local profile, then remove the App if you also want to clear remaining local App files, subject to device backups. This does not cancel a subscription or delete Apple's transaction history. For help with a RevenueCat purchase record, email us and include the Christian Widgets App User ID if it is available to you.

Support provider: Messages are handled by PRIZMALY YAZILIM TICARET LIMITED SIRKETI. Response time can vary with request volume and the details needed to investigate an issue.